Instructor terms

1. What we are to each other

You are an independent business. Duavia introduces learners to you and settles the money; it does not employ you, does not direct how you teach, and is not a party to the teaching contract, which is between you and the learner.

You are responsible for your own licences, insurance, vehicles, taxes and social contributions, and for compliance with the road traffic legislation governing driving instruction.

2. What you declare

On registration you declare that you hold a valid Swiss teaching authorisation and valid liability insurance, and (if you teach a car category) that you have a suitable dual-control vehicle. You must upload the supporting documents when asked, keep them current, and tell us without delay if any of them lapses, is suspended or is withdrawn.

We verify by self-declaration with spot checks. The verified badge appears only after a document has actually been reviewed, and its absence is shown to learners rather than hidden.

3. Money

Duavia is merchant of record and collects from the learner. Your share is released to you once the cancellation window on the booking has closed, and paid out on the published payout schedule to the IBAN on your account.

The platform fee is charged to the learner. The payment provider’s own cost is deducted from your payout, at the rate configured for your account and shown on your earnings page for every booking. You accept that deduction by registering.

If you cancel a confirmed lesson, the learner is refunded in full including the platform fee, whatever the cancellation policy on the booking said. That refund is at your cost, and it may be set against your next payout.

4. Your learners’ personal data

To teach a lesson you receive the learner’s name, mobile number, what they booked, when, and the meeting point or pickup address. Duavia discloses it to you as one controller to another: from the moment you receive it you are the controller of that data under the Federal Act on Data Protection, with your own duties towards the learner, and Duavia is not your processor and you are not ours.

You may use it only to deliver and administer the lessons that learner booked, and to reach them about those lessons. You may not use it for marketing of any kind, add it to a mailing list, disclose it to anyone else, or use it to solicit the learner off the platform.

Keep it no longer than you need it, and no longer than the law obliges you to keep the corresponding business records. Keep it securely, and tell us within 72 hours if you lose control of it (a stolen telephone with a learner list on it counts) so that the person concerned can be told if they need to be.

If a learner asks you to see, correct or delete what you hold about them, that is your request to answer, not ours; tell us if it concerns something Duavia sent you and we will help. If you stop using Duavia, this section continues to apply to everything you already received.

5. Reviews

Learners may review lessons they have taken. You may publish one reply to each review. We remove a review if it is unlawful, if it identifies a third party, or if it did not come from a learner who booked with you, and not because it is unfavourable.

6. Suspension and delisting

We may unlist your profile, or suspend your account, if a required document has lapsed, if a declaration you made turns out to be untrue, if you repeatedly cancel confirmed lessons, or if we are ordered to. Money already owed to you for lessons that were taught is still paid out.

You may leave at any time. Bookings already confirmed must be taught or cancelled: leaving does not cancel them for you.

7. Governing law and jurisdiction

Swiss law. The place of jurisdiction is the registered seat of the company named in the legal notice. This section is between businesses, and the consumer forum reserved in the terms of business does not apply to it.